Customer Support
Shipping & Delivery
All items are shipped from USA. Orders received during weekdays require 2 days of processing time. Orders received on Saturday or Sunday take longer due to weekend. However, our goal is to ship as soon as possible. We have the items in stock and our goal is to get that kit in your hands so that you can carry it on your next trip. We can ship to alternate address if you so wish.
Easy Returns
Due to nature of some of the items we are unable to accept returns. However, if you only buy our kit bag you can return it for full refund as long as it has not been used and is returned in good condition.
Tracking Your Order
We ship all items from US location. You can track your package once we have shipped it from our location. We will provide you with the tracking number.
Money Back Guarantee
Due to nature of products we are unable to accept returns on some of the items. However, you can return our bags for full refund, as long as you have not used these and return it right away. You pay for shipping the bags to our location in the USA. We will credit your account with the full price that you paid for the bag upon receipt of the bag and after our Quality Department has confirmed that there is no damage.
100% Secure Ordering
Travel Health and Wellness understand your concerns about credit card fraud and other issues on online shopping. We work with reputable companies and regularly monitor their certifications etc. Be sure that your order is 100% secure and we do not share the information on you ordering behavior with any one outside of Travel Health and Wellness.
Privacy Policy
We understand that privacy is your utmost concern and you do not want to be bothered with unsolicted emails. As a policy we only use your email and mailing address to fulfill your order. We do not share your information outside of Travel Health and Wellness business. We may send you some offers base on your purchase history.